Cash Operations Audits and Consultancy

As consumer’s use of cash and the cash industry changes, it’s valuable for banks to understand global best practices and how your operations compare. Through CMS Analytics’ Cash Operations Audit and other consultancy solutions, we can tailor a project that aims to achieve your goals.

As an independent global solutions provider that undertakes forecasting, reconciliation and other cash operations for many organisations around the world, we have first-hand experience in the drivers of productivity. We benchmark your business against a sample group of global peers with similar cash operations structures and simulate best practice models across your network. We then provide tailored recommendations (both quick wins and longer-term strategic changes) to ensure that your business can maximise efficiencies, optimise costs and achieve best practice.

As well as our Cash Operations Audit, other tailored projects include CIT rescheduling, optimisation of recycling rollouts and reconciliation automation.

Multi-denomination Strategy 

With the changing branch and customer behaviour landscape, ensuring optimal ATM, ITM and recycler efficiency is key. Applying an optimised multi-denomination strategy to your self-service network can transform productivity.

Our data scientists conduct mathematical simulations to balance the three essential components which deliver the optimal multi-denomination strategy for your network:

• The cassette mix (the denominations held in the cassettes)
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• The dispense algorithm (the denominations dispensed for every possible transaction amount)
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• The pre-set configurations (the transaction amounts visible to customers)

An optimised multi-denomination strategy can save up to 30% in cash management costs and increase average transaction values (ATVs) by up to 12%. It also improves customer experience and efficiency by dispensing the notes that customers need, removing them from growing lines in branches.