CMS Logistics

• Intelligent Balance Management
• Currency Balance Management
• ATM Balance Management
• Branch Balance Management
• Intelligent Procurement Services
• Scheduling
• CMS Training/Help Desk
• Management Information

Intelligent Balance Management

CMS manage branch and ATM cash, foreign currency in branch and ATMs and coin all over the world. We control over 15,000 cash balances per day in the UK, USA, Canada, Italy, Germany, Ireland, France and Belgium. Managing these cash balances to an optimal level involves looking at all different aspects of the cash supply chain from supplier and interest charges to operational requirements. We understand that availability is paramount and we have a cash availability figure of 99.7%.

CMS provide a unique balance management solution. It is not simply an ordering system. Using our team of specialist mathematicians and logisticians, we design bespoke cash forecasting models for every branch/ATM/outlet cash balance we manage. The fact that these models are specific to each location enables us to account for operational issues such as number of tills, replenishment times, CIT service level, local events, security issues etc.

CMS will work with the client to determine what areas of the cash supply chain the client would like to optimise - whether it be CIT charges, cash being held in the network, or a midpoint between the two. The focus of the optimisation can change as clients requirement change, emphasising how flexible a CMS solution is.

Currency Balance Management

The models forecast orders and remittance amounts based on data received from the client. Depending on the solution the client selected, CMS can place the orders/remittances directly with Head Office/suppliers or display the order and remittance recommendations amounts on an internet based balance management system. Here the location would log onto the system, view their order/remittance amount and enter the required denominations.

Our Currency Balance Management solutions also take into account exchange rate fluctuations, seasonal requirements, sporting events and national holidays.

ATM Balance Management

The models forecast orders amounts based on data received from the client. CMS then place the orders/remittances directly with Head Office/suppliers. The ATM Balance Management solutions also take into account replenishment times, seasonal requirements, sporting events and changes in demand due to the weather.

Branch Balance Management

The models forecast orders and remittance amounts based on data received from the client. Depending on the solution the client selected, CMS can place the orders/remittances directly with Head Office/suppliers or display the order and remittance recommendations amounts on an internet based balance management system. Here the location would log onto the system, view their order/remittance amount and enter the required denominations.

The Branch Balance Management solutions also take into recycling of branch notes, self service/deposit ATMs, ATMs being held in the branch, ATM access and replenishment times, local arrangements with credit unions and till floats.

Intelligent Procurement Services

CIT Procurement

18 years experience in the UK CIT market has given us unique benchmarking capabilities which, combined with our proprietary Intelligent Scheduling software “CITContractManager” and Intelligent Procurement method allows us to produce (on average) savings of 30% for our clients.

CMS Cash Processing, Money Transmission & Banking Procurement

Our team of banking experts and 18 years industry experience allows us to benchmark our clients' costs and processes against the rest of the industry. We typically assist our clients in achieving savings of 6 or 7 figure savings per annum.

Scheduling

Fixed Scheduling

Our unique proprietary Intelligent Scheduling Software “CITContractManager” optimises Cash In Transit (CIT) schedules at each individual ATM in our clients' estates, minimising CIT and lost interest costs whilst maintaining a pre-agreed level of risk and operational requirements bespoke for each site.

Using a blend of mathematical modelling and simulation, our software calculates the cost and risk associated with each of the 135 combinations of replenishment days possible at each site, ensuring that the optimal option is chosen to satisfy costs, security and operational requirements.

Dynamic Scheduling

One way to obtain optimal cash supply costs is to move to Dynamic scheduling. This involves cash deliveries being made on a “just in time basis”. This can result in lower supply costs but it needs to managed correctly to ensure cash availability. Our experience in logistics and cash management means that we are in an ideal situation to provide this service to our clients. We use our bespoke software and forecasting models to predict when the next delivery will be required and then liaise direct with suppliers to order the cash and arrange for delivery.

CMS Training/Help Desk

CMS is unique in that we understand that balance management is about people management as well as providing an ordering system. For the clients who use our internet order system to view their order/remittance recommendations, we provide a help desk service. Here dedicated, specialised analysts and logisticians use their knowledge to determine if orders recommendations can be increased above the tolerance level agreed with the client. If they can not be increased the team explain the reasons for this.

We also train staff to use our internet systems to order/remit cash. The training can also include visits to sites who wish to increase their recommendations unnecessarily. Here we provide evidence that the increases we not needed and build a relationship with these sites. We find that these meetings increase understanding of how our balance management approach works and we can also identify any operational factors that may impact on the order/remittance recommendations.

Management Information

Many clients do not have access to global information on cash holdings, CIT charges, order amounts and remittance amounts. CMS Management Information give our clients greater transparency of their current situation. We create bespoke reports that are sent on a regularly (daily, weekly, monthly, quarterly) agreed basis. Examples of current reports include: daily cash holdings globally and by location, daily cash orders placed, weekly average holdings, weekly cash availability reports, weekly reports on the benefits of CMS, monthly Management Information packs. The monthly packs may also contain suggestions were further costs savings can be realised.

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